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FAQ

Usernames are the account that logs an individual in to computers on campus and webmail. Student usernames are generally last name and first initial (for example: PublicJ). Faculty and Staff are generally last name, underscore and first initial (for example: Public_J)

Passwords are case-sensitive. Staff, Faculty and Students may reset their passwords.* Please click here to access the password management system
 
*New password requirements minimum 10 digits with an upper case, lower case and a number within the password. Passwords can not be reused. Passwords can not include your first or last name.
 
If you need immediate assistance, please call the Help Center at 509-865-8579 during regular business hours or chat online (if you are prompted to leave a message, please leave a phone number to reach you, IT will NOT send passwords via email).