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Walk-In Service and Support Hours
Phone support is available by dialing
or from anywhere on campus dial HELP (4357)
Office hours are from 8:00 AM to 5:00 PM Monday thru Friday
You may also send a request by email to
*Due to COVID-19, in person support is available by appointment only.*
Online Support available during normal Help Center Hours. Please leave a message after hours and the Help Center will return your message the following business day.
Frequently Asked Questions
Please review our
FAQ (frequently asked questions)
. Many helpful hints are available here and may be able to answer your question immediately. Faculty can view a specific FAQ devoted to questions regarding MyHeritage by logging in and clicking "Faculty FAQ".