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Phone support is available by dialing 509-865-8579 or from anywhere on campus dial HELP (4357)
 
Walk-In Support is available by visiting the Rick & Myra Gagnier Hall (1300)
 
Office hours are from 8:00 AM to 5:00 PM Monday thru Friday
 
*Extended hours will be available the first 3 days of the Fall Semester. 8:00 AM to 6:30 PM.
*Extended hours will be available the first 3 days of the Spring Semester. 8:00 AM to 6:30 PM by appointment only.
 
You may also send a request by email to ITHelpDesk@heritage.edu
Online Support available during normal Help Center Hours. Please leave a message after hours and the Help Center will return your message the following business day.
Office hours are from 8:00 AM to 5:00 PM Monday thru Friday
 
*Extended hours will be available the first 3 days of the Fall Semester. 8:00 AM to 6:30 PM.
*Extended hours will be available the first 3 days of the Spring Semester. 8:00 AM to 6:30 PM by appointment only.
 
You may also send a request by email to ITHelpDesk@heritage.edu
Please review our  FAQ (frequently asked questions) . Many helpful hints are available here and may be able to answer your question immediately. Faculty can view a specific FAQ devoted to questions regarding MyHeritage by logging in and clicking "Faculty FAQ".