Help Center

Services Offered

Password Management
 
All faculty, staff, and students can use the MyHeritage Password Management System to reset forgotten passwords.
 
 
Individuals who are applying to Heritage University and are having problems with their login can contact the Help Center during normal support hours
(please be prepared to prove your identity over the phone including your student ID number).
Please check the Help Center home page for contact information and service and support hours.

 

Wireless Internet

We upgraded the wireless system on campus during the summer of 2022. 

 

For Students, Faculty, and Staff using a personal laptop, mobile device, or loaner laptop, 
connect to HU-WiFi

       Select HU-WiFi from the available wireless networks and click connect
 
For Staff and Faculty using a Heritage-provided laptop,
connect to HU-Network

       Select HU-Network and click connect

Enter your heritage credentials

🙂You can now access the internet and HU systems like J1🙂
 
If you have any trouble please contact the Help Center at 509-865-8579
or dial HELP (4357) from any campus phone.
 
Computer Labs for Students
 
Open computer labs are offered in the Academic Skills Center,
Donald K. North Library, and the Kathleen Ross Center.
 
These labs offer Windows 10 with Microsoft Office 2016.
Available browsers are Internet Explorer 11, Firefox, and Chrome.


 
Work Order Management for IT and Maintenance
 
Please refer to the Work Order Management page for details.