If you are receiving messages that indicate your mailbox is full or you are unable to receive email, your mailbox may be full. Please empty the contents of your deleted items folder with the following steps:
- Right Click your Deleted Items Folder
- Choose "Empty Deleted Items Folder"
- At the prompt, click "Yes"
By emptying your Deleted Items Folder, you are permanently deleting your messages and thus reducing the size of your mailbox. Simply deleting emails will not reduce the overall size.