MyHeritage is your student portal to all things HU. Some things you can do on MyHeritage include: retrieving your Student ID, updating your contact information, accessing your course pages, viewing your holds, and many other essential tasks. Below is a list of tutorials covered on this page:

MyHeritage Tutorials:

  • How to retrieve your Student ID
  • Where to update your contact information
  • Where to access the Academic Skills Center (ASC) tutoring page
  • Where to find student employment opportunities on the work study page
  • How to find your class schedule
  • How to access your class pages
  • How to upload your assignments
  • Where to check your grades
  • Where to check for “holds”
  • Where to access your award letter
  • Where to access the Financial Aid Office online resources
  • Where to access the Student Accounts online resources

Login Credentials

Don’t know your log in credentials? Call the IT Help Desk for Assistance.

  1. IT Help Desk Phone: (509) 865-8514 Ext: 1303

Access Online Tutoring{expander}

The Academic Skills Center (ASC) offers free online tutoring for all HU students in most subjects. Online tutoring takes place in our ASC Virtual Tutoring Space, a Zoom room where you can log in whenever the ASC is open to get help from our friendly, qualified tutors. You can either book an online appointment in advance, or drop in and let the tutors or staff on shift know what you’re working on and they’ll connect you to the next available tutor. 

Tutoring is available seven days a week during the term, including evenings and weekends. Check our ASC page on MyHeritage for up-to-date hours and service types.

To access the ASC page on MyHeritage

  1. Log into MyHeritage
  2. Hover over the “Student Services” tab on the blue header, and a menu will appear
  3. Click “Academic Skills Center” in the menu

Things to Know

  • In-person tutoring is available by appointment or drop-in on the Toppenish campus. Visit the ASC in person Monday through Friday, 9 AM to 7 PM.   

Find Student Employment Opportunities{expander}

Did you know students can apply for on-campus jobs through the work-study program? These federally funded job positions are part-time and can be on or off campus. To learn about the eligibility requirements, visit the work-study page on MyHeritage. You will also find the positions available and the application on the work-study page. If you are unsure about your work-study eligibility, check your eligibility with the Financial Aid Office.

To access the work-study page on MyHeritage

  1. Log into MyHeritage
  2. Hover over the “Student Services” tab
  3. Click “Work Study Student Employment”

 

Find Your Class Schedule{expander}

Your class schedule will include the class name, meeting days and time, and location. To retrieve your class schedule, do the following.

  1. Log into MyHeritage
  2. Hover over the “Students” tab on the blue header
  3. Select “Course Information”
  4. Refer to the “Student Schedule” header

**Note that the days of the week are denoted as follows: M=Monday, T=Tuesday, W=Wednesday, R=Thursday, and F=Friday. For example, "TR" on your class schedule means Tuesday and Thursday.**

Access Course Pages on MyHeritage{expander}

Most classes, if not all, will use MyHeritage to house class materials such as the syllabus, attendance, grades, homework, assignment instructions, and handouts.

To access your courses on MyHeritage, do the following:

Step 1: Log into MyHeritage

Step 2: Click "My Courses" in the grey menu on the left-hand side of the page. A drop-down menu will open with a list of your current classes. 

          

Step 3: Select a class to open. 

Note, each professor sets up the layout for their course page. Hence, each course page may look different. You can click and read through the tabs to familiarize yourself with the setup. If you cannot find the information you are looking for, you should ask your professor.

How to Upload an Assignment to MyHeritage{expander}

In this tutorial you will learn how to upload assignments to MyHeritage. This video covers the following topics. 

  1. Accessing Your Courses on MyHeritage (0:58)
  2. Downloading Assignments (2:09)
  3. Organizing Files (3:31)
  4. Renaming Assignments (4:16)
  5. Uploading Assignments (5:15)

To upload a homework assignment from your computer, do the following.

  1. Log into MyHeritage
  2. Go to the class course page where you want to submit an assignment.
  3. To view the assignments list, click on Assignments in the grey menu on the left-hand side of the page.
  4. Look over the list and click on the assignment you are ready to submit. Clicking it will open the assignment details and the upload portal. 
  5. You can often find an assignment description above the Upload a file button. Click on the Upload a file button to start the upload process.
  6. A new window will pop up. Select the button that reads, Choose file. 
  7. The following window will allow you to select the assignment file from your computer. To do so, click the Upload button in the top left corner.

  8. The Moxie Manager allows you to access the files on your computer. Use it to follow the directory to where you saved your file, select the file you want to upload and click Open.
  9. Click Insert

       

    10. Finally, click Add File. Your file is now uploaded!

        

11. The final step to finishing submitting your assignment is to click the blue button that reads, Turn in your___.

Retrieve Your Student ID{expander}

When you meet with your advisor, visit the Financial Aid Office, or use student services on campus, they will ask you for your student identification number (Student ID). If you forget your Student ID number, you can retrieve it from MyHeritage.

To retrieve Student ID:

  1. Log into MyHeritage
  2. Click “Retrieve My ID” in the gray menu located on the left-hand side.

If you do not have your log-in credentials, visit the IT Help Desk located in Gagnier Hall for assistance. Bring some form of identification with you. 

Update Your Contact Information{expander}

Keeping your contact information up to date is vital for ensuring you receive communications from the university.

To update contact information, do the following:

  1. Log into MyHeritage
  2. Click on  located in the top right corner
  3. Select the My profile & settings option
  4. In the left-hand corner, you will see a menu. Select Contact information.
  5. Then, select the contact information you need to update or add. Input your updated info and when finished, click Save.
  6. You may notice your information looks the same once you click save. It will update once it is processed. 

Remember, if there is a change in your mailing address or phone number, you should update your contact info as soon as possible. 

Check for Holds{expander}

Each semester there are several tasks students must complete to enroll in classes. These tasks can include filing FASFA/WASFA, submitting an award letter, setting up a payment plan, and submitting verification forms if selected for Financial Aid Verification. All account holds must be taken care of as soon as possible. Not resolving a hold may keep you from viewing your classes on MyHeritage or even being dropped from your courses.

To check for account holds, do the following.

  1. Log into MyHeritage
  2. Click on the Students tab on the blue ribbon header towards the top of the page.
  3. Under the Finances header, you will see a list of options. Select See My Holds.

If you have any account holds, you will see them listed in See My Holds.

Remember, If you have a hold, you must resolve it as soon as possible. If not, you risk losing your current class schedule.  

Below are the places you should visit for assistance clearing holds

Financial Aid Office (Located in the Student Services Building or Online): The Financial Aid Office works with all things FASFA, WASFA, and scholarships. Documents to resolve financial aid holds can be found and submitted online. Read the Where to Access Financial Aid Forms on MyHeritage tutorial on this page for instructions to access financial aid forms.

For any questions regarding account holds from Financial Aid, contact the Financial Aid Office at Financialaid@heritage.edu or (509) 865-8502.

Student Accounts (Located in the Student Services Building or Online): Student Accounts is the place to go if you need to set up a payment plan or make a payment. You can access student accounts on MyHeritage. Read Making a Payment Online or Set-up a Payment Plan below for instructions to access student accounts online. For any questions regarding holds from Student Accounts, contact the Student Accounts at StudentAccounts@heritage.edu or (509) 865-8507.

Admissions (Located in the Student Services Building): Admissions is the place to visit if you need to submit a transcript. 

 

It is good practice to check for holds and resolve them at least two weeks before the start of every semester. 

Where to Access Financial Aid Forms on MyHeritage{expander}

Below are the steps to access available financial aid forms on MyHeritage.

  1. Log into MyHeritage
  2. Hover over the Students tab on the blue header a menu will appear
  3. Select the Financial Aid option
  4. Scroll down to see which forms are available

Note you can also access financial aid forms on the main Heritage University website https://heritage.edu/student-resources/financial-aid/forms/.

If the form you are looking for is unavailable, email FinancialAid@heritage.edu, call (509) 865-8502, or visit their office in the Violet Lumley Rau Building.

Access Your Award Letter{expander}

You can access, review, and accept your award letter online! 

Click Here to Access Your Award Letter

To learn more about Award Letters and other Financial Aid topics, visit http://catalog.heritage.edu/content.php?catoid=17&navoid=1022.

Financial Aid Document Tracking{expander}

Using the Financial Aid Document Tracker, you can view which forms you need to submit to Financial Aid and their status. 

To track your financial aid documents, follow the instructions below.

    1. Log into MyHeritage
    2. Hover over Students
    3. Click on Financial Aid
    4. Scroll down to the header labeled, Financial Aid Document Tracking and click on the link that says View Financial Aid Document Tracking

Setting up a Payment Plan & Making a Payment Online{expander}

To set up a payment plan online through MyHeritage, follow the steps below.

  1. Log into MyHeritage
  2. Hover over Students on the blue header
  3. Click on Student Accounts in the menu
  4. Once on the page, refer to the title header labeled Payment Plan
  5. Then, click on Click here to access a Payment Plan

To make a payment online through MyHeritage, follow the steps below.

  1. Log into MyHeritage
  2. In the grey menu on the upper left-hand side, select Make a Payment
  3. Then, click on Click Here to Make your Online Payment

Academic Skills Center (ASC): Many refer to the Academic Skills Center as the ASC. It is the place on campus where you can find academic support and tutoring.

Award Letter: this is a letter the Financial Aid Office sends you. It summarizes your financial aid package. Which includes the financial aid and loans you qualify for, as well as your awarded scholarships.   

Course Pages: a page on MyHeritage organized by the instructor as a resource for students in their class.

Financial Aid Office: the office whose duty is all things financial aid. They also assist students with applying for scholarships and other types of funding, including work study.

Work Study Employment: federal- or state-funded part-time jobs on or off campus available to eligible students.

Holds: A hold is a restriction placed on your student record or account to indicate a needed action from the student. The hold may be applied for a variety of reasons, such as submitting a missing transcript, setting up a payment plan, or submitting verification forms if selected for Financial Aid Verification. 

Student Accounts: Student Accounts is where you go to set up a payment plan or to make a payment for your educational expenses.

Student ID: a unique student identification number assigned to you by the university.