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FAQ

The Help Center will provide Walk-In Services from 8am -12 (noon) and 2pm-5pm for the purpose of providing face to face hands-on technical consultation and diagnostics* services for laptops and other instructional technologies.  Please check the Help Center home page for additional information. 
(*Note: Actual repair of non-Heritage hardware is not available.)
Anyone can call the Help Center to receive IMMEDIATE support by phone anytime during normal service hours. NO WORK ORDER REQUIRED IF YOU CALL 509-865-8579.
 
Please check the Help Center home page for contact information and service and support hours.