Job Description

Work with the Registrar's office staff, students and visitors * Perform a variety of duties not limited to: making copies, retrieving information, mail, and data entry, filing and answering phones, use of Jotform and Jenzabar One software to organize and file electronic documents, assisting with commencement preparations.* Carry out instructions and provide directions to others that may include pulling files when requested, changing file labels, perform with high degree of accuracy and timeliness. * Use of computer * Expectation of maintaining strict confidentiality at all times. * Mail: pick up, deliver and sort mail. * Commitment to correct errors, participates in solutions, and receives feedback * Other duties as assigned.

Educational Benefits

Knowledge of the Registrar's office function within the University setting * Acquire high degree of accuracy, attention to detail, commitment to take accountability for errors and participate in correction of any and all errors. * Work and understand how to perform in a professional, and customer oriented office in addition to interaction of other teams within the Student Services Building.

Minimum Qualifications

Basic Office Skills – Familiarity with Microsoft Office (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Gmail). Confidentiality & FERPA Compliance – Must handle student records confidentially and follow FERPA regulations. Communication & Customer Service – Strong verbal and written communication skills for interacting with students, staff, and faculty. Attention to Detail – Must be organized and accurate when handling data entry and record-keeping.

2026 Registrar Office Assistant Job Description .docx

Admissions Work study Office Assistant

• Department Name: Admissions, Student Services
• Supervisor: Jessica Collins
• Title: Admissions Office assistant

Position Summary:

Represents Heritage University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University. Upholds the Heritage University Mission Statement. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

Principal Duties and Responsibilities:

1. Collaborates with staff in Admissions, Financial Aid, and the Registrar’s Office to deliver mission critical services to new and returning students, and alumni.

1. Duties include but are not limited to completing tasks by using basic office machines, such as computers, fax machine, copier, and calculator.
2. Schedule appointments as necessary for students and prospective students for admissions counseling, placement testing, and others as needed. 
3. Supports Enrollment Services Office Aide as potential first point of contact for the Office of Admissions which includes phone, email, and in-person inquiries and visitors. Maintain an orderly and welcoming office environment, greet all visitors with pleasant and professional demeanor, and assist visitors in locating campus resources and services (including other offices on campus, parking information, local information about Toppenish and/or Yakima Valley).
4. Answers inquiries related to department services, programs, and operations. This includes assisting the public in person or by phone, screen and route phone calls, and scheduling appointments with admissions staff.
5. Assist with upkeep of the lobby in Student Services, light dusting, organizing, restocking coffee supplies and materials for the lobby area.
6. Performs other functions as necessary or as assigned.

Education Benefits to be derived by students on this job:

• Knowledge of the operation and functions of the Admissions Office.
• Customer services, work with different supervision levels, organization skills, and time management.
• Develop abilities to follow directions, complete tasks, and report progress.

Minimum Qualifications:

• Dependable and Reliable.

• Strong technology skills, including knowledge of Microsoft Office tools, strongly preferred.

• Courteous and professional disposition.
• Willingness to be of assistance to others.

• Excellent communications skills. Fluency in Spanish a plus.

• Ability to listen and follow directions.
• Ability to perform repetitive and routine tasks.
• Commitment to maintaining confidentiality.
• Ability to work in a fast-paced environment.

• Positive attitude and ability to adapt to change.
• Professional dress required.

• Strong telephone etiquette skills.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-0443

Email: collins_j@heritage.edu  

Cafeteria Kitchen Assistant

• Department Name: Cafeteria Kitchen
• Supervisor: Timothy Newbury
• Title: Kitchen assistant

Job Description:

Work with other staff to provide service to customers in a smooth and cooperative atmosphere.  Customers include those who attended in the dining area, childcare meals provided, and catering for various events.  Maintain a clean and safe working environment.

Principal Duties and Responsibilities:

1. Represents Heritage University in the most positive manner with prospective, former, and current

students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Assisting other employees to keep a cohesive team atmosphere.

5. Stocking the varied and numerous items needed to maintain the kitchen. 

• Keeping products stocked (i.e., cups, plates, napkins, condiments, etc.)
• Chips, Coffee, Cereal & other food items located in the service area.
• Breakfast Bar/Salad bar items

6. Washing pots, pans, and dishes
7. Maintaining the cafeteria tables and counters in an orderly & clean manner

8. Assist customers.

9. Preparing food for cafeteria customers, catering events, or the Early Learning Center

10. Cleaning machines, refrigerators, freezers, warmers, fountain, microwaves, etc.

11. Keeping a note of future menus and preparing those things in advance that can help (e.g., thawing food that is needed for the next day’s menu)

12. Help to maintain sufficient product by noting when supplies are low.

13. Sweep & mop floor

14. Other duties that contribute to a smooth working environment.

Other Duties and Responsibilities:

1. Performs other functions as necessary or as assigned.

2. Other duties that contribute to customer satisfaction and assisting other employees.

Educational Benefits to be derived by students on this job:

Learn to manage time and work habits in an efficient manner.

Learn to work well with others for the same common goal and benefit.

Learn the skill of customer service / customer satisfaction.

Learn to prepare foods and take responsibility for cafeteria products.

Minimum Qualifications:

A. Knowledge: Current Food Handlers card.

B. Abilities: The position requires LIFTING of heavy boxes and pots.  Also, standing for long periods of time is required. There may be a need to push carts across campus or drive to get food to the required location. The ability to accommodate customers in a pleasant and courteous manner is required.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8616

Email: newbury_t@heritage.edu

Work study Custodian Assistant

• Department Name: Physical Plant Maintenance
• Supervisor: Julie Moneymaker
• Title: Custodian Assistant

Position Summary:

The Custodian performs custodial duties in and around campus facilities; works closely with employees and the public to meet the custodial needs of the area; and resolves problems to ensure efficient and safe operations.

Principal Duties and Responsibilities:

Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.

• Upholds the Heritage University Mission Statement.

• Assist other employees to keep a cohesive team atmosphere.

• Cleans and maintains floors, walls, windows, carpets, furniture, whiteboards.

• Cleans and sanitizes restrooms and fixtures; empties trash containers in accordance with established procedures.

•  Responds to service requests, when asked.

• Performs various maintenance and custodial duties.

• Operates power equipment and hand tools such as vacuum, broom and mop required for cleaning and custodial maintenance of floors, walls, carpets, and furniture.

1. Uses ladders when required in work assignments.

2. Replenishes tissue and restroom supplies.

3. Performs preventative maintenance in and around facilities.

4. Manually remove snow or debris from sidewalks, stairs, driveways, and entry ways.

5. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

Other Duties and Responsibilities:

1. Performs other functions as necessary or as assigned.

Educational Benefits to be derived by the student:

Learn to manage time and work habits in an efficient manner.

Learn to work well with others for the same common goal and benefit.

Learn customer service skills and ethics.

Knowledge, Skills and Abilities Required:

A.         Knowledge: Good work ethics

B.         Skills: Safely dispose of hazardous materials; identify stains and use proper chemicals for their removal; work effectively in and around the public; perform physical labor; understand and carry out oral and written directions; maintain cooperative working relationships; demonstrate sensitivity to, and respect for a diverse population.

C.        Abilities: Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing, or walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, dust, and noise. Routinely required to work under inclement weather conditions.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509) 865-0446

Business Office Work Study Assistant

• Department Name: Business Office
• Supervisor: Stephanie Bennett
• Title: Business Office assistant

Job Description:

The Business Office Work Study position is responsible for assisting in the areas of: Accounts Payable, General Ledger, Receivables, Student information, Payroll, and Perkins Loan files.  Individual will be required to perform accurate work and maintain confidential information with tact, discretion, and in compliance with FERPA regulations.

Filing numerically and alphabetically

Retrieving and delivering mail, sorting mail, statement mailings, and other mass mailings.

Covering the student account window

Knowledge of Excel and Word helpful for special projects

Copying, faxing, and scanning projects

• Education Benefits to be derived by students on this job:

This position can give experience in basic office skills to those students interested in Business.

• Minimum Qualifications:

Ability to work with confidential information using tact, discretion, and in compliance with FERPA regulations.

Knowledge of filing alphabetically and numerically

After filling out the application please set up an interview to proceed with the application process.

Phone: (509)865-8618