Welcome and thank you for your interest in participating in the Heritage University Work Study Program.The program will allow students to pursue placement of their choice and serve as a tool for students to attain skills in the area of job readiness.
1. Financial need on your financial aid package
2. Eligible for State and/or Federal funding
3. GPA 2.0 or higher
4. Attending 1/2 time (6 credits) or greater
Please stop at the Office of Financial Aid and Scholarships for assistance with the work-study application or call 509-865-8502 for more information.
Admissions Work study Office Assistant
Represents Heritage University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University. Upholds the Heritage University Mission Statement. Handles confidential information with tact, discretion and in compliance with FERPA regulations.
Principal Duties and Responsibilities:
Education Benefits to be derived by students on this job:
After filling out the application for this position please set up an interview to proceed with the application process.
Advancement Work study Office Assistant
This position will assist all Advancement Office staff with daily tasks. The Advancement Office seeks to further the reputation, resources, and relationships of Heritage University.
Support of these goals includes the following tasks:
Other duties as assigned.
Educational Benefits to be derived by student in this job:
This position will be working in support of fundraising and advancement of Heritage University and will gain experience in these areas. This position will also gain experience and knowledge in using MS Office products (Word, Excel, PowerPoint, Outlook).
Minimum Qualifications: (what skills must a student possess to do this job:
And good customer service skills.
Phone: (509) 865-8586
Arts and Sciences
Purpose of Position: To help provide a friendly and welcoming environment for students, staff, and faculty members who work in and who visit our building. To promote organized and efficient services for students, staff, and faculty by completing routine daily responsibilities and reception duties. To also assist in special projects that support faculty in documenting and analyzing effective student learning in the departments supported. Note: This position requires a business casual dress code to maintain a professional, welcoming environment.
Supports: Criminal Justice/Social Science, Fine Arts, Humanities (History & Psychology), Literature and Languages (English), and Social Work, in coordination with Jami Hanks.
Daily Routine Responsibilities
Examples of Special Projects as Assigned
Skills and Experience
The Academic Skills Center (ASC) is seeking qualified tutors in all subject areas. We currently have several positions and are looking for tutors in Computer Science, Math, Statistics, Business Administration, and Writing.
Through preparation and tutoring, the student will gain a much deeper understanding of the content they tutor. They will be working in a team environment in which each team member is encouraged to grow and develop their skills. In addition, all tutors will gain professional development by taking part in regular training. The student will gain significant experience with interpersonal communication skills, working collaboratively in a team environment, and refine their customer service skills.
Business Office Work Study Assistant
The Business Office Work Study position is responsible for assisting in the areas of: Accounts Payable, General Ledger, Receivables, Student information, Payroll, and Perkins Loan files. Individual will be required to perform accurate work and maintain confidential information with tact, discretion, and in compliance with FERPA regulations.
Filing numerically and alphabetically
Retrieving and delivering mail, sorting mail, statement mailings, and other mass mailings.
Covering the student account window
Knowledge of Excel and Word helpful for special projects
Copying, faxing, and scanning projects
This position can give experience in basic office skills to those students interested in Business.
Ability to work with confidential information using tact, discretion, and in compliance with FERPA regulations.
Knowledge of filing alphabetically and numerically
After filling out the application please set up an interview to proceed with the application process.
Cafeteria Kitchen Assistant
Work with other staff to provide service to customers in a smooth and cooperative atmosphere. Customers include those who attended in the dining area, childcare meals provided, and catering for various events. Maintain a clean and safe working environment.
1. Represents Heritage University in the most positive manner with prospective, former, and current
students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.
2. Upholds the Heritage University Mission Statement.
3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.
4. Assisting other employees to keep a cohesive team atmosphere.
5. Stocking the varied and numerous items needed to maintain the kitchen.
6. Washing pots, pans, and dishes7. Maintaining the cafeteria tables and counters in an orderly & clean manner
8. Assist customers.
9. Preparing food for cafeteria customers, catering events, or the Early Learning Center
10. Cleaning machines, refrigerators, freezers, warmers, fountain, microwaves, etc.
11. Keeping a note of future menus and preparing those things in advance that can help (e.g., thawing food that is needed for the next day’s menu)
12. Help to maintain sufficient product by noting when supplies are low.
13. Sweep & mop floor
14. Other duties that contribute to a smooth working environment.
Other Duties and Responsibilities:
1. Performs other functions as necessary or as assigned.
2. Other duties that contribute to customer satisfaction and assisting other employees.
Educational Benefits to be derived by students on this job:
Learn to manage time and work habits in an efficient manner.
Learn to work well with others for the same common goal and benefit.
Learn the skill of customer service / customer satisfaction.
Learn to prepare foods and take responsibility for cafeteria products.
A. Knowledge: Current Food Handlers card.
B. Abilities: The position requires LIFTING of heavy boxes and pots. Also, standing for long periods of time is required. There may be a need to push carts across campus or drive to get food to the required location. The ability to accommodate customers in a pleasant and courteous manner is required.
Childcare Teacher Assistant
Job Description: To assist with snack and meal preparation, serve children meals, assist with dishes, and clean up, help teachers sanitize toys, wash laundry weekly and assist teachers in preparation of activities and bulletin boards.
Education Benefits to be derived by students on this job:Work study who are presently enrolled in Early Childhood Studies or in another educational field, we would utilize in the classroom as much as possible to give them the experience of working around young children. This could include but not limited to assisting with prepping activities, assisting children with activities and supporting the staff on room arrangements.
Minimum Qualifications:Someone with good attendance, respectful and caring towards children and staff, who enjoy children, tolerate noise, and help to create a positive environment and always moving.
Phone: (509) 865-0418
Work study Custodian Assistant
The Custodian performs custodial duties in and around campus facilities; works closely with employees and the public to meet the custodial needs of the area; and resolves problems to ensure efficient and safe operations.
Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.
Educational Benefits to be derived by the student:
Learn customer service skills and ethics.
Knowledge, Skills and Abilities Required:
A. Knowledge: Good work ethics
B. Skills: Safely dispose of hazardous materials; identify stains and use proper chemicals for their removal; work effectively in and around the public; perform physical labor; understand and carry out oral and written directions; maintain cooperative working relationships; demonstrate sensitivity to, and respect for a diverse population.
C. Abilities: Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing, or walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, dust, and noise. Routinely required to work under inclement weather conditions.
Phone: (509) 865-0446
Department of Nursing Assistant
Under the general supervision of the Dept. of Nursing Administrative Coordinator will provide data entry and clerical support.
· Greets and directs visitors.
· Answer incoming telephone calls and direct the calls to proper sources within the nursing department.
· Prepare correspondence mailings, emails, errands, and other duties as assigned.
· Be able to conduct required nursing tours and participate in special events if needed.
· Retrieve Mail/packages.
· Assists with filing and scheduling.
· Assists with data entry of prospective students’ information cards.
· All students are required to participate in a training program; and must be able to attend monthly professional development team meetings.
· Students must be enrolled at Heritage University.
· Students must be awarded Work-Study through Financial Aid and Scholarships.
· Must maintain at least a 2.5 cumulative GPA.
· Excellent written and verbal communications skills.
· A proactive approach to work and conflict resolution.
· Outstanding attention to details.
· Must have the ability to work independently and/or as a team member.
· Must have a strong customer service orientation, the ability to use good judgement, and exercise discretion.
· Must have excellent professional demeanor, self-motivated and flexible.
· Dependable, punctual, and good phone etiquette.
Required Skills and Knowledge:
· Strong keyboarding skills, working knowledge of Microsoft office suite.
· Working knowledge of basic office equipment and machines.
· Ability to communicate and work well with diverse staff and other students.
· Must be willing to sign a statement of conduct and a statement of confidentiality.
• Work with Information Technology Staff
• Perform a variety of Information Technology functions including but not limited to troubleshooting, set up workstations, pick-up, and delivery of equipment
• Work with a diverse population and varied age groups
• Other duties as assigned
Customer ServiceKnowledge of PC maintenance and troubleshooting skills.
Knowledge of basic computer skills
Ability to provide information to others in a professional and accurate fashion.
Dependable and Reliable
Courteous and professional disposition
Phone: (509) 865-8573
Library Office Assistant
This position provides assistance to our Library users with computer use, circulation, and information services.
Educational Benefits to be derived by students in this job:
Must be able to be organized, do detailed work, be self-directed, work well both independently and with a team, and willing to learn new things and ask questions.
Must be able to correctly place items in alphanumeric order, follow directions, and work well with supervisors, peers, and patrons.
Capable of learning or have knowledge of computers and Microsoft Office.
Capable of learning or have experience with Dewey Decimal Classification System.
Capable of learning or have knowledge of ALMA/Primo online catalog, database programs, and how to access information.
Student Affairs Work study Office Assistant
Student Life Office Assistant is an intermediate level position that will provide support to the Student Life Department. It requires full proficiency in general office functions as well as the ability to learn and use a significant level of technical knowledge of the department or area of assignment. The position at this level typically works with considerable independence and exercise judgment and discretion in handling assigned responsibilities, including the ability to resolve problems, exceptions and variations in the work or department services.
1. Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University.
2. Upholds the Heritage University Mission Statement.
4. Operates other office equipment such as printers, copy machines, and fax machines. May need to troubleshoot equipment and contact service areas for repairs or support.
5. Receives and screens callers, both in person and over the phone; evaluates described problems and responds to inquiries regarding departmental services or documents and notices; refers callers to appropriate individuals and/or offices; provides the public and employees with general procedural and/or specific information regarding department, program or services; distributes and explains forms or requests; makes room reservations and/or schedules appointments.
6. Create and file documents and may be responsible for developing or modifying filing practices, including use of electronic rather than paper records.
7. Provides clerical support such as: may serve as receiver of mail or correspondence for the work unit or area, and some or all of the responsibility for department supplies and inventories. This includes tracking the need to re-order, checking in supplies once received, and maintains or distributes as needed.
8. Uses a personal computer and variety of office software applications including work processing, email, and file management. Prepares professional emails and documents from scratch or uses predefined templates and form letters. Creates or maintains files in Excel. May create PowerPoint presentations or use other databases.
OTHER DUTIES AND RESPONSIBILITIES:
Must be eligible and enrolled for the HU work study program and have a GPA of 2.5 or higher.
Two years of office assistant experience.
Experience working in an office setting is highly desirable.
TRIO Work study Office Assistant
Position Summary:Office Assistant is an entry level position that will provide support to the Trio Student Support Services Program. The student will assist project staff in preparing handouts and materials for students, maintaining program files, and performing general office duties. This job will include filing and mailing information to project participants as well as assisting with project activities.
Working under close supervision, Office Assistant is at the entry/trainee level. Employees are given detailed instructions in the performance of routine clerical duties related to filing, form processing, record maintenance, mail, and typing or data entry and perform tasks that are more structured and repetitive. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised.
Principal Duties and Responsibilities:1. Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.
4. Complete tasks by using basic office machines, such as computers, fax machine, copier, and calculator.
5. Answers inquiries related to department services, programs, and operations. This includes assisting the public in person or by phone, screen and route phone calls, and scheduling appointments.
6. Obtains information, resolves discrepancies, or errors, disperses relevant information, or refers client to the appropriate personnel or location; explains the proper use of forms and documents.
7. Verifies that information or data is complete, accurate, and consistent.
8. Maintains department files. This includes hard and electronic files using Student Access.
9. Manages staff calendars including scheduling of 160 Individual Success Plans, Retention meetings, and drop-in meetings.
10. Place reminder calls to students who have appointments with the S3 Program.
11. Track event participation for S3 TRIO program in excel data sheet.
12. Create all flyers for S3 events, workshops, and trips.
13. Make recruitment phone calls for all workshops, events, and trips.
14. Participate in recruitment tabling.
15. Answers incoming phone calls with professionalism, discretion, and tact.
16. Make daily mail run for TRIOS3 program.
17. Greet students seeking TRIOS3 services in a professional and timely manner.
18. Keep inventory of all TRIOS3 supplies/maintain supply closet.
19. Other duties as assigned.
Other Duties and responsibilities:1. Performs other functions as necessary or as assigned. Screens and distributes incoming mail and sends out informational materials and letters. Processes, maintains, and prepares forms, records, reports, and control logs.
Minimum Qualifications:During the regular academic year employees must be enrolled and eligible for the HU work study program; must be able to work at 15-19 hours a week; strong English grammar, vocabulary, spelling and punctuation and ability to utilize Word, Excel and other computer applications and possesses strong keyboarding skills. Capacity to follow detailed directions and are teachable. Capacity to provide excellent customer service and strong organizational skills. Ability to stay on task and complete job requirements even when the office may become busy.
Financial Aid Office Assistant
Knowledge of financial aid programs, resources, and benefits
Knowledge of operation and function of financial aid within the University
Willingness to be of assistance to others.
Ability to listen, follow directions, and stay on task.
Ability to perform repetitive and routine tasks.
Commitment to maintaining confidentiality.
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