Work Study

Welcome and thank you for your interest in participating in the Heritage University Work Study Program.The program will allow students to pursue placement of their choice and serve as a tool for students to attain skills in the area of job readiness.

How DOES THE Work Study Placement Work?

  • Students must be awarded Workstudy. A Financial Aid Representative will award all work study eligible students and determine the award amount.
  • Visit job board after you have selected a desired job you wish to pursue. You will need to:
    • Submit your workstudy application, resume and at least two (2) references to the Office of Financial Aid and Scholarships or via email at Mann_E@heritag.edu
    • If an agreement between student and supervisor is made (willingness to hire), supervisor will inform the Work Study Coordinator.
    • At the time of drop office it is the student responsibility to contact Emily Mann-Financial Aid Program Coordinator (Appointments can be made by calling (509) 865-8502 to set up an appoint within 1-3 days to generate a contract and payroll document (please visit http://www.uscis.gov/files/form/i-9.pdf for a complete listing of documents, which must be presented at the meeting; one item form column A or one item from column B and one item from column C.)

Important FACTS about Work Study Placement:

  • Workstudy awards range from $2,000 - $9,000 for an academic year.
  • Students are allowed to work up to 19 hours per week but under no circumstance may a student work more than 19 hours per week.
  • Individualized placements will determine the hour allotment per week as well as the hourly wage.
  • Placement is determined by supervisor
  • Placement is limited, not all Workstudy Awarded students are guaranteed a placement.
  • Students who are hired through the workstudy program must maintain academic satisfactory progress
  • Students placed through the program are recommended to attend resume writing workshops, career fairs and participate in mock interviews

Workstudy Requirements: 

1. Financial need on your financial aid package

2. Eligible for State and/or Federal funding

3. GPA 2.0 or higher

4. Attending 1/2 time (6 credits) or greater

Please stop at the Office of Financial Aid and Scholarships to submit a work study application or call 509-865-8502 for more information.  You may also submit your work study application to mann_e@heritage.edu.  Resume's and at least two (2) references are required. As positions become available your application will be forwarded.

To apply, fill out the application down below.

Job Title: Library Assistant______                   $13.69 /hour

 

Department:  Library     Supervisor: Beth Schipul 

                  

Section 2

JOB DESCRIPTION: (be specific and provide detailed description of duties.)

This position provides assistance to our Library users with computer use, circulation, and information services.

*Learn to use, troubleshoot, and instruct others in the use of computers, databases, and the online catalog.

*Be able to assist faculty, staff, and students to locate desired materials in the Library and provide answers to basic questions.

*Create and maintain accurate library user records according to specific procedures, charge and discharge materials for users, check out equipment with required contracts, perform basic processing of new library items, accurately shelve returned items to using the Dewey Decimal system, fix minor printer and copier jams, and make change when necessary.

*Work on Library projects that require the use of Microsoft Office, Outlook, or other software used in the Library.

*Work on detailed projects for Circulation and Technical Services

*Other duties and projects as assigned.

Section3

EDUCATIONAL BENEFITS TO BE DERIVED BY STUDENTS IN THIS JOB:

*The student becomes confident in using Dewey Decimal Classification System and library resources to locate electronic and print materials for academic research purposes for their own coursework and become comfortable instructing other students in the research process as well. This provides valuable research skills for the student now and often instills a lasting love of discovery and lifelong learning.

*The student also learns the expectations of a professional position, as well as the vocabulary that is specific to the work environment, which will serve them well in their professional jobs after graduation.

*The student becomes practiced at providing excellent customer service to our users and resolving basic customer issues that may arise with the users, which will provide them with the confidence that they can not only handle issues, but can also develop excellent rapport with the Library users and each other.

*The library has several large projects that enable a student to work independently and to clearly communicate their progress with other team members who are working on the same project, which is a vital skill for the professional work environment.

*Completing assignments in a timely fashion instills both the importance of not only completing a project correctly with attention to detail, but also meeting deadlines in the workplace, which provides a sense of achievement.

Section 4

MINIMUM QUALIFICATIONS: (what skills must a student possess to do this job?)

Must be able to be organized, do detailed work, be self-directed, work well both independently and with a team, and willing to learn new things and ask questions.

Must be able to correctly place items in alphanumeric order, follow directions, and have the ability to work well with supervisors, peers, and patrons.

Capable of learning or have knowledge of computers and Microsoft Office.

Capable of learning or have experience with Dewey Decimal Classification System.

Capable of learning or have knowledge of ALMA/Primo online catalog, database programs, and how to access information.

Section 6 USE ONLY

APPROVED: __________________________________________________________________________________________

Signature Career Services Date

Federal Work Study Funds State Work Study Funds

Percentage Reimbursement: 75% 100 % Position Number:___________

JOB TITLE: Kitchen Assistant

PAY RATE: $13.69

SUPERVISOR: Timothy Newbury

POSITION SUMMARY:

Work with other staff to provide service to customers in a smooth and cooperative atmosphere. Customers include those attended in the dining area, child care meals provided, and catering for various events. Maintain a clean and safe working environment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Represents Heritage University in the most positive manner with prospective, former and current

students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Assisting other employees to keep a cohesive team atmosphere .

5. Stocking the varied and numerous items needed to maintain the kitchen.

  • Keeping products stocked (i.e. cups, plates, napkins, condiments, etc.)
  • Chips, Coffee, Cereal & other food items located in service area
  • Breakfast Bar/Salad bar items

6. Washing pots, pans and dishes
7. Maintaining the cafeteria tables and counters in an orderly & clean manner

8. Assist customers.

9. Preparing food for cafeteria customers, catering events, or the Early Learning Center

10. Cleaning machines, refrigerators, freezers, warmers, fountain, microwaves, etc.

11. Keeping a note of future menus and preparing those things in advance that can help (e.g., thawing food that is needed for the next day’s menu)

12. Help to maintain sufficient product by noting when supplies are low.

13. Sweep & mop floor

14. Other duties that contribute to a smooth working environment.

OTHER DUTIES AND RESPONSIBILITIES:

1. Performs other functions as necessary or as assigned.

2. Other duties that contribute to customer satisfaction and assisting other employees.

EDUCATIONAL BENEFITS TO BE DERRIVED BY STUDENTS ON THIS JOB:

Learn to manage time and work habits in an efficient manner.

Learn to work well with others for the same common goal and benefit.

Learn the skill of customer service / customer satisfaction.

Learn to prepare foods and take responsibility for cafeteria products.

MINIMUM QUALIFICATIONS:

A. Knowledge: Current Food Handlers card.

B. Abilities: T he position requires LIFTING of heavy boxes and pots. Also, standing for long periods of time is required. There may be need to push carts across campus or drive to get food to the required location. Ability to accommodate customers in pleasant and courteous manner is required.

2021-2022 ASC Tutor Position

·Department Name: Academic Skills Center

·Supervisor: Karita Maltos

·Title: ASC Tutor

Job Description:

The Academic Skills Center (ASC) is seeking qualified tutors in all subject areas. We currently have several positions and are looking for tutors in Computer Science, Math, Statistics, Business Administration, and Writing.

·Education Benefits to be derived by the students on the job:

Through preparation and tutoring, the student will gain a much deeper understanding of the content they tutor. They will be working in a team environment in which each team member is encouraged to grow and develop their skills. In addition, all tutors will gain professional development by taking part in regular training. The student will gain significant experience with interpersonal communication skills, working collaboratively in a team environment, and refining their customer service skills.

·Minimum Qualifications:

oThe applicant must submit a separate tutor application with the Academic Skills Center.

oTo tutor a course, the applicant must have earned a letter grade of B or higher in that course.

oA faculty recommendation form must be submitted to the ASC for the relevant subject areas.

For any questions regarding your application, please contact us:

Phone: (509)865-8517

Email: ASC@heritage.edu

Supervisor: Renae Harris

Wage Rate: $13.69

Job Description:

• Work with Information Technology Staff

• Perform a variety of Information Technology functions including but not limited to troubleshooting, set up workstations, pick-up and delivery of equipment

• Work with a diverse population and varied age groups

• Other duties as assigned

Education Benefits to be derived by students on this job:

Customer Service
Knowledge of PC maintenance and troubleshooting skills

Minimum Qualifications:

Knowledge of basic computer skills

Ability to provide information to others in a professional and accurate fashion

Dependable and Reliable

Maintain confidentiality

Courteous and professional disposition

Supervisor: Alysia Stevens

Wage Rate : $13.69

Hours: 19/week

Job Description:

The Business Office Work Study position is responsible for assisting in the areas of: Accounts Payable, General Ledger, Receivables, Student information, Payroll, and Perkins Loan files. Individual will be required to perform accurate work and maintain confidential information with tact, discretion, and in compliance with FERPA regulations.

Filing numerically and alphabetically

Retrieving and delivering mail, sorting mail, statement mailings, and other mass mailings.

Covering the student account window

Knowledge of Excel and Word helpful for special projects

Copying, faxing, and scanning projects

Education Benefits to be derived by students on this job:

This position can give experience in basic office skills to those students interested in Business

Minimum Qualifications:

Ability to work with confidential information using tact, discretion, and in compliance with FERPA regulations.

Knowledge of filing alphabetically and numerically

A job description form must be completed for each Work-Study position offered by a participating employer. The position listed has been created for the Federal Work-Study Program and may be filled only by students eligible to participate in this program. EMPLOYERS TYPE IN RESPONSES AND RETURN FORM TO THE INSTITUTION .

1. Job Title:

Office Assistant

2. Pay Rate:

$13.69

3. Effective dates:

 

4. Department Name:

Advancement Office

5. Department Number:

 

6. Supervisor Name:

Erin Smith

7. Phone Number:

509-865-8586

8. Job Description (provide a detailed description of duties)

This position will assist all Advancement Office staff with daily tasks. The Advancement Office seeks to further the reputation, resources, and relationships of Heritage University.

Support of these goals includes the following tasks:

  • Check and distribute department mail
  • Filing/Database Management
    • File gift records, acknowledgment letters and donor correspondence
    • Organize donor files
    • Other filing as needed
    • Assist in the maintenance of donor database, including data entry and edits to records
  • Donor Relations
    • Write thank you cards to donors
    • Interact with donors on phone or in-person as needed
  • Reception
    • Answer phones, greet walk-in visitors as needed
    • Provide directions and information to walk-in visitors
    • Assist students with completing thank-you cards
  • Event assistance
    • Assemble packets for events
    • Student ambassador recruitment and management
    • Alumni events (contact attendees by phone or email, check-in at events, room set-up and clean-up, follow-up calls and emails)
    • Scholarship Dinner (preparatory activities and attendance)
    • Gathering department information as requested for distribution at events and to individual donors
    • Some events may take place in the evening or on weekends
  • Copying/Mail
    • Copy and mail acknowledgement letters and other donor correspondence
    • Purchase orders and check requests
    • Other items as needed
  • Maintain organized supply closet/area
  • Scan/email/fax materials as needed
  • Other duties as assigned
 

9. Educational Benefits to be derived by student in this job:

This position will be working in support of fundraising and advancement of Heritage University and will gain experience in these areas. This position will also gain experience and knowledge in using MS Office products (Word, Excel, PowerPoint, Outlook).

10. Minimum Qualifications: (what skills must a student possess to do this job:

  • Familiarity with MS Office Products (Word, Excel)
  • Ability to maintain confidentiality at the highest level
  • Ability to answer phones and greet walk-in visitors in a professional, friendly manner
  • Good customer service skills

For College Use Only

(11) APPROVED: _______________________________________ Date: _______________________

Signature Career Services

(12) Percentage Reimbursement: _____ % (13) Position Number:________


The College of Arts and Sciences (CAS)

Office Assistant: Work-Study Position

Site Placement: Toppenish/Arts & Science 2300

Purpose of Position: To help provide a friendly and welcoming environment for students, staff, and faculty members who work in and who visit our building. To promote organized and efficient services for students, staff, and faculty by completing routine daily responsibilities and reception duties. To also assist in special projects that support faculty in documenting and analyzing effective student learning in the departments supported. Note: This position requires a business casual dress code to maintain a professional, welcoming environment.

Reports/Time-Sheets to: Terri Slack, CAS Student Employee Coordinator

Support Services

· Electronic Filing of student records, faculty records, and budget records. Note: Check both “file” and “to do” folders for tasks; watch email for assignments.

· Make copies for faculty and adjunct faculty.

· Assist faculty as well as adjunct faculty with any tasks assigned through supervisor(s).

· Maintain purchase order database for departments supported under supervision of the Administrative Assistant

· Other duties as assigned.

Daily Routine Responsibilities

  • Must check in and out daily with Terri Slack, CAS Student Employee Coordinator

· Pick up and deliver intra-campus mail, often delivering directly to offices

· Pick up incoming mail and deliver outgoing mail, meeting mailroom deadlines

· Check copy machine(s) for paper; fill if necessary.

· Make sure copy “room” is clean. (Throw away unclaimed papers; shred student personal information left behind, pick up paper from floor, clean counters off.).

· Dust and wipe counters/tables where coffee service and microwave are kept every day.

· 2nd and last Thursday or Friday of each month, deep clean break room, conference room.

· Other duties as assigned.

Reception (No reception area in Arts & Science but be alert to help people)

· Greet all students, visitors, faculty, adjunct faculty, and administrators with a smile when they approach the reception area, and ask how you can be of assistance.

· Answer phone lines. It is important not to let calls go unanswered. Answer calls “Heritage University, College of Arts & Sciences, this is ________. How can I help you?”

· Other duties as assigned.

Examples of Special Projects as Assigned

· Syllabus collection and electronic filing for Arts & Sciences each semester.

· Survey analysis: Under supervision analyze data and create charts.

· Summit Event Forms for Arts & Science Faculty and Staff

· Manage Logistics of event preparation for Enactus. This work includes, but not limited to, scheduling locations, making reservations, ensuring appropriate room accommodations, communicating finalized event schedules arrangements, and assisting with preparation of necessary materials in advance.

Skills and Experience

1. Ability to maintain a regular schedule.

2. Experience with or ability to learn electronic and paper filing systems.

3. Experience with or ability to learn Microsoft Excel and Word mail merge process.

4. Demonstrated ability to complete assignments and projects on schedule.

JOB DESCRIPTION

TITLE: Custodian (Work study)

COLLEGE/SCHOOL/DEPT: Physical Plant Maintenance DATE PREPARED:

REPORTS TO: Ezequiel Zuniga FLSA: Non-Exempt

POSITION SUMMARY:

The Custodian performs custodial duties in and around campus facilities; works closely with employees and the public to meet the custodial needs of the area; and resolves problems to ensure efficient and safe operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Represents Heritage University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Assist other employees to keep a cohesive team atmosphere

4. Cleans and maintains floors, walls, windows, carpets, furniture, white-boards.

5. Cleans and sanitizes restrooms and fixtures; empties trash containers in accordance with established procedures.

6. Responds to service requests, when asked.

7. Performs various maintenance and custodial duties

8. Operates power equipment and hand tools such as vacuum, broom and mop required for cleaning and custodial maintenance of floors, walls, carpets, and furniture.

9. Uses ladders when required in work assignments.

10.Replenishes tissue and restroom supplies.

11.Performs preventative maintenance in and around facilities.

12.Manually remove snow or debris form sidewalks, stairs, driveways, and entry ways.

13. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

OTHER DUTIES AND RESPONSIBILITIES:

  1. Performs other functions as necessary or as assigned.

EDUCATIONAL BENEFITS TO BE DERRIVED BY THE STUDENT:

Learn to manage time and work habits in an efficient manner.

Learn to work well with others for the same common goal and benefit

Learn customer service skills and ethics

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

A. Knowledge : Good work ethics

B. Skills: S afely dispose of hazardous materials; identify stains and use proper chemicals for their removal; work effectively in and around the public; perform physical labor; understand and carry out oral and written directions; maintain cooperative working relationships; demonstrate sensitivity to, and respect for a diverse population.

C. Abilities: Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing or walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, dust and noise. Routinely required to work under inclement weather conditions.

The College of Arts and Sciences (CAS)

Office Assistant: Work-Study Position

Site Placement: Toppenish/Petrie Hall

Purpose of Position: To help provide a friendly and welcoming environment for students, staff, and faculty members who work in and who visit our building. To promote organized and efficient services for students, staff, and faculty by completing routine daily responsibilities and reception duties. To also assist in special projects that support faculty in documenting and analyzing effective student learning in the departments supported. Note: This position requires a business casual dress code to maintain a professional, welcoming environment.

Reports/Time-Sheets to: Mary James, Associate Dean, for Simkins Position; Jami Hanks, Administrative Assistant

Supports: Criminal Justice/Social Science, Fine Arts, Humanities (History & Psychology), Literature and Languages (English), and Social Work, in coordination with Jami Hanks.

Support Services

· Electronic Filing of student records, faculty records, and budget records. Note: Check both “file” and “to do” folders for tasks; watch email for assignments.

· Make copies for faculty and adjunct faculty.

· Assist faculty as well as adjunct faculty with any tasks assigned through supervisor(s).

· Maintain purchase order database for departments supported under supervision of the Administrative Assistant

· Other duties as assigned.

Daily Routine Responsibilities

· Pick up and deliver intra-campus mail, often delivering directly to offices

· Pick up incoming mail and deliver outgoing mail, meeting mailroom deadlines

· Check copy machine(s) for paper; fill if necessary.

· Make sure copy “room” is clean. (Throw away unclaimed papers; shred student personal information left behind, pick up paper from floor, clean counters off.).

· Dust and wipe counters where coffee service and microwave are kept every day.

· Weekly check the refrigerator for items that should be discarded; wipe the shelves.

· Other duties as assigned.

Reception

· Greet all students, visitors, faculty, adjunct faculty, and administrators with a smile when they approach the reception area, and ask how you can be of assistance.

· Answer phone lines. It is important not to let calls go unanswered. Answer calls “Heritage University, College of Arts & Sciences, this is ________. How can I help you?”

· Other duties as assigned.

Examples of Special Projects as Assigned

· Survey analysis: Under supervision analyze data and create charts.

· Organize Social Work practicum hard-copy files and save electronically.

Skills and Experience

1. Ability to maintain a regular schedule.

2. Experience with or ability to learn electronic and paper filing systems.

3. Experience with or ability to learn Microsoft Excel and Word mail merge process.

4. Demonstrated ability to complete assignments and projects on schedule.

JOB DESCRIPTION TITLE: Work Study Campus Security Officer

COLLEGE/SCHOOL/DEPT: Student Affairs

DATE PREPARED: August 24, 2021

REPORTS TO: Coordinator of Security & Emergency Management

FLSA: Temporary, Work Study, or Student Worker

POSITION SUMMARY:

Campus Safety Ambassadors are hired to assist with monitoring campus activates, ensuring the general well-being of the University and occupants, assist with enforcing behavioral expectations, disinfecting areas, screening, and other duties as assigned

PRINCIPAL DUTIES AND RESPONSIBILITIES:

·Patrol and monitor campus and surrounding areas, bus stops, parking lots, and other public/ private unsupervised areas to ensure the safety and well-being of students, staff and faculty.

·Serve as resource security related questions; provide directions or general campus information in a helpful and professional manner.

·Protect University property against, vandalism, illegal unauthorized entry, fire, theft etc.

·Inspect and monitor doors, windows, gates, report and document observations, violation occurrences, and irregularities.

·Ensuring individuals on campus practice social distancing and remain six (3) feet physical apart both indoors and out.

·Ensure and enforce all individuals on campus wear a mask at all times while in open spaces, and instruction individuals in the appropriate use of personal protective equipment (PPE), for example having face masks fit over nose and mouth at all times and making sure it is not too loose.

·Identify and take action when any “choke points” and “high-traffic areas” look congested and encourage people to space out. Look for crowded areas in such as hallways and points of entry.

·Track individuals entering the building and classrooms, count and monitor for capacity limits.

·Provide direction to students that need to move to other spaces due to overcapacity.

·Participate in required training, read, and understand updated information and changes as it relates to COVID-19, the HU Safe Open Plan and campus safety operations.

SKILLS AND KNOWLEDGE

·High level of interpersonal skills, tact and conflict management is essential.

·Attention to detail and ability to count

·Exceptional judgement and wiliness to engage as needed with individuals to enforce campus safety requirements

·Knowledge of report writing and documentation

·Knowledge of operation of two-way radio system and radio communication procedures.

·Ability to think clearly and take effective action quickly in emergencies.

·Ability to work cooperatively with students, staff, faculty and general campus community.

ADDITIONAL

·Must be able to complete scheduled First Aid/CPR and safety practices class.

·Must be able to complete campus safety course.

·Extremely dependable and professional and be available for posted shift.

·Must be willing to work evenings.

·Must be willing to come to campus

PHYSICAL REQUIREMENTS:

·Ability to patrol the entire campus on foot for a full shift and or by vehicle.

·Ability to run or jog for short periods during emergency and non-emergency situations.

·Ability to stand at an assigned post for an extended period.

·Ability to bend, twist, stoop, kneel, crawl, and reach in all directions.

·Ability to lift and carry up to 50 pounds.

·Ability to perform job responsibilities under all weather conditions.

APPLY

·complete the quick application

·eligible federal and state work study students, please contact the office of Financial Aid

·other please contact the Office of Student Affairs

JOB DESCRIPTION

TITLE: Pathways Project Assistant

COLLEGE/SCHOOL/DEPT: Student Affairs DATE PREPARED: (8/26/21)

REPORTS TO: David Hacker, Director of Student Spirituality and Learning FLSA: (non-exempt status)

POSITION SUMMARY:

The Pathways Project Student Assistant will work closely with the Director of Student Spirituality and Learning to implement the workplan of the 2021-2023 NetVUE grant. Work will include facilitating logistics for putting on our Annual Spirituality Awareness Week; facilitating the development and regular meetings of the Pathways student group; being a resource to other groups to organize other events and service-learning opportunities; and coordinating with the Marketing Department for the development of videos, social media and other content on the Spirituality website.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Handling logistics such as room reservations, food and supply orders, workshop leader and speaker arrangements, and working with Marketing on publicity for Spirituality Awareness Week.

5. Developing and helping to facilitate regular meetings of the Pathways student group, including arranging food and supplies, leading meetings, organizing events and service-learning projects, coordinating with other student groups.

6. Working with the Director of Student Spirituality and Learning and the Marketing Dept to develop a series of videos and other content for the Spirituality webpage, developing and overseeing other social media.

OTHER DUTIES AND RESPONSIBILITIES: Performs other functions as necessary or as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Every entry in this section must be supported by the Principal Duties and Responsibilities section. This section is critical in determining the areas of the position which may and may not be accommodated under the ADA. This section outlines:

Knowledge: Position open to all Heritage Undergraduate Students. A familiarity with the processes of Heritage University will be helpful as well as some knowledge and appreciation of a diversity of spiritual or meditative practices.

Skills: Good communication, organizational and group facilitation skills, computer skills, familiarity with social media platforms. Some skills in video and web design helpful and ability to work effectively with other campus departments and a diversity of people.

Abilities: The position may require LIFTING 50 pounds, such as moving supplies from one location to another. It will require moving around campus to different meeting spaces and to work with different departments as well as traveling off campus. The position will require communicating with people to coordinate different activities and facilitate groups.

JOB DESCRIPTION

TITLE: HEP Ambassador

COLLEGE/SCHOOL/DEPT: HEP Alliance DATE PREPARED: 9/2021

REPORTS TO: Program Director FLSA: Non-Exempt Status

POSITION SUMMARY:

HEP Ambassador is responsible for proving a broad range of services and in support of student enrolled in HEP (High School Equivalency Program) this positions initiates providing assistance to the HEP personnel.

The Heritage University High School Equivalency Program (HEP) helps migrant and seasonal farm workers and members of their immediate family to obtain a GED and then move on to new or better employment, or be placed in post-secondary education or training.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Uphold the Heritage University mission statement and represent Heritage University in the most positive manner with prospective, former and current students, donors, clients, suppliers and the community we serve. Interact effectively with a diverse group of faculty, staff, students and other customer of our services. Learn and use operating practices of the department and Heritage University.

· Support and coordinate clerical and administrative details to support activities for HEP and other student services offices as needed. This includes but is not limited to: create and maintain hard copies of HEP files, maintain all department paper and electronic filing systems according to office records.

· Assist HEP staff in delivering services to students. This includes, but not limited to: interviewing students for eligibility.

· Serves as the first point of contact for HEP which includes phone, email, and in-person inquires and visitor. Conduct presentations to statewide and local entities for recruiting students.

· Maintain an aggressive media campaign in English and Spanish.

· Handles confidential information with tact, discretion and in compliance with FERPA regulations.

· Assist in preparation for meetings, events, and trainings.

· Assist Recruitment & Placement Specialist in provide assessment exams to prospective HEP students.

· Schedule appointments for students and office personnel.

· Data entry and database maintenance for active students.

· Assist in collaborative efforts with other individuals or department on campus as requested by the Program Director.

· Perform duties as assigned by Program Director, Administrative Coordinator, Recruiter and Outreach Specialist and Retention and Job Coordinator.

· Maintain and organize office and classroom supplies as well as keep track pf inventory

· Will be required to participate yearly in FERPA and Sexual Harassment trainings as requited.

· “Professional attire is required to demonstrate professionalism with in Heritage University, community and inside of classroom”

· Employee may perform other related duties as required to meet the ongoing needs of the organization and its targeted population.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· AA degree preferable and/or comparable experience in working with migrant and seasonal farmworkers and/or human services programs.

· Experience working with individual educational/employment assessments, job placement, brokering of training services and case management.

· Bilingual in English and Spanish (speaking/reading/writing).


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Please email application to work study coordinator Nancy Benavides at benavides_n@heritage.edu

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