Admissions Work study Office Assistant

• Department Name: Admissions, Student Services
• Supervisor: Jessica Collins
• Title: Admissions Office assistant                                                   

Position Summary:

Represents Heritage University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University. Upholds the Heritage University Mission Statement. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

Principal Duties and Responsibilities:

1. Collaborates with staff in Admissions, Financial Aid, and the Registrar’s Office to deliver mission critical services to new and returning students, and alumni.

1. Duties include but are not limited to completing tasks by using basic office machines, such as computers, fax machine, copier, and calculator.
2. Schedule appointments as necessary for students and prospective students for admissions counseling, placement testing, and others as needed. 
3. Supports Enrollment Services Office Aide as potential first point of contact for the Office of Admissions which includes phone, email, and in-person inquiries and visitors. Maintain an orderly and welcoming office environment, greet all visitors with pleasant and professional demeanor, and assist visitors in locating campus resources and services (including other offices on campus, parking information, local information about Toppenish and/or Yakima Valley).
4. Answers inquiries related to department services, programs, and operations. This includes assisting the public in person or by phone, screen and route phone calls, and scheduling appointments with admissions staff.
5. Assist with upkeep of the lobby in Student Services, light dusting, organizing, restocking coffee supplies and materials for the lobby area.
6. Performs other functions as necessary or as assigned.

Education Benefits to be derived by students on this job:

• Knowledge of the operation and functions of the Admissions Office.
• Customer services, work with different supervision levels, organization skills, and time management.
• Develop abilities to follow directions, complete tasks, and report progress.

Minimum Qualifications:

• Dependable and Reliable.

• Strong technology skills, including knowledge of Microsoft Office tools, strongly preferred.

• Courteous and professional disposition.
• Willingness to be of assistance to others.

• Excellent communications skills. Fluency in Spanish a plus.

• Ability to listen and follow directions.
• Ability to perform repetitive and routine tasks.
• Commitment to maintaining confidentiality.
• Ability to work in a fast-paced environment.

• Positive attitude and ability to adapt to change.
• Professional dress required.

• Strong telephone etiquette skills.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-0443

Email: collins_j@heritage.edu  

Advancement Work study Office Assistant

• Department Name: Advancement
• Supervisor: Erin Smith
• Title: Advancement Office assistant

Job Description:

This position will assist all Advancement Office staff with daily tasks. The Advancement Office seeks to further the reputation, resources, and relationships of Heritage University.

Support of these goals includes the following tasks:

• Check and distribute department mail.
• Filing/Database Management
  • File gift records, acknowledgment letters and donor correspondence
  • Organize donor files.
  • Other filing as needed.
  • Assist in the maintenance of donor databases, including data entry and editing records.
• Donor Relations
  • Write thank you cards to donors.
  • Interact with donors on phone or in-person as needed.
• Reception
  • Answer phones, greet walk-in visitors as needed.
  • Provide directions and information to walk-in visitors.
  • Assist students with completing thank-you cards.
• Event assistance
  • Assemble packets for events.
  • Student ambassador recruitment and management
  • Alumni events (contact attendees by phone or email, check-in at events, room set-up and clean-up, follow-up calls and emails)
  • Scholarship Dinner (preparatory activities and attendance)
  • Gathering department information as requested for distribution at events and to individual donors.
  • Some events may take place in the evening or weekends.
• Copying/Mail
  • Copy and mail acknowledgement letters and other donor correspondence.
  • Purchase orders and check requests
  • Other items as needed.
• Maintain organized supply closet/area.
• Scan/email/fax materials as needed.

Other duties as assigned.

Educational Benefits to be derived by student in this job:

This position will be working in support of fundraising and advancement of Heritage University and will gain experience in these areas. This position will also gain experience and knowledge in using MS Office products (Word, Excel, PowerPoint, Outlook).

Minimum Qualifications: (what skills must a student possess to do this job:

• Familiarity with MS Office Products (Word, Excel)
• Ability to maintain confidentiality at the highest level.
• Ability to answer phones and greet walk-in visitors in a professional, friendly manner,

And good customer service skills.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509) 865-8586

Email: smith_e@heritage.edu

Arts and Sciences

• Department Name: Arts & Science
• Supervisor: Tyson Miller
• Title: Art & Science Office Assistant

Purpose of Position: To help provide a friendly and welcoming environment for students, staff, and faculty members who work in and who visit our building. To promote organized and efficient services for students, staff, and faculty by completing routine daily responsibilities and reception duties. To also assist in special projects that support faculty in documenting and analyzing effective student learning in the departments supported. Note: This position requires a business casual dress code to maintain a professional, welcoming environment.

Supports: Criminal Justice/Social Science, Fine Arts, Humanities (History & Psychology), Literature and Languages (English), and Social Work, in coordination with Jami Hanks. 

Support Services

• Electronic Filing of student records, faculty records, and budget records.  Note: Check both “file” and “to do” folders for tasks; watch email for assignments.

• Make copies for faculty and adjunct faculty.
• Assist faculty as well as adjunct faculty with any tasks assigned by supervisor(s).
• Maintain purchase order database for departments supported under supervision of the Administrative Assistant
• Other duties as assigned.

Daily Routine Responsibilities

• Pick up and deliver intra-campus mail, often delivering directly to offices.
• Pick up incoming mail and deliver outgoing mail, meeting mailroom deadlines.
• Check copy machine(s) for paper; fill if necessary.
• Make sure copy “room” is clean. (Throw away unclaimed papers; shred student personal information left behind, pick up paper from floor, clean counters off.).
• Dust and wipe counters where coffee service and microwave are kept every day.
• Weekly check the refrigerator for items that should be discarded; wipe the shelves.
• Other duties as assigned.

Reception

• Greet all students, visitors, faculty, adjunct faculty, and administrators with a smile when they approach the reception area and ask how you can be of assistance.
•  Answer phone lines. It is important not to let calls go unanswered. Answer calls “Heritage University, College of Arts & Sciences, this is ________. How can I help you?”
• Other duties as assigned.

Examples of Special Projects as Assigned

• Survey analysis: Under supervision analyze data and create charts.
• Organize Social Work practicum hard-copy files and save electronically.

Skills and Experience

1. Ability to maintain a regular schedule.
2. Experience with or ability to learn electronic and paper filing systems.
3. Experience with or ability to learn Microsoft Excel and Word mail merge process.
4. Demonstrated ability to complete assignments and projects on schedule.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-0421

Email: miller_t@heritage.edu

ASC Tutor

• Department Name: Academic Skills Center
• Supervisor: Amy Vaniotis
• Title: ASC Tutor

Job Description:

The Academic Skills Center (ASC) is seeking qualified tutors in all subject areas. We currently have several positions and are looking for tutors in Computer Science, Math, Statistics, Business Administration, and Writing.

• Education Benefits to be derived by the students on the job:

Through preparation and tutoring, the student will gain a much deeper understanding of the content they tutor. They will be working in a team environment in which each team member is encouraged to grow and develop their skills. In addition, all tutors will gain professional development by taking part in regular training. The student will gain significant experience with interpersonal communication skills, working collaboratively in a team environment, and refine their customer service skills. 

• Minimum Qualifications:

• • The applicant must submit a separate tutor application with the Academic Skills Center.
  • To tutor a course, the applicant must have earned a letter grade of B or higher in that course.
  • A faculty recommendation form must be submitted to the ASC for the relevant subject areas.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8529

Email: ASC@heritage.edu

Business Office Work Study Assistant

• Department Name: Business Office
• Supervisor: Alysia Stevens
• Title: Business Office assistant

Job Description:

The Business Office Work Study position is responsible for assisting in the areas of: Accounts Payable, General Ledger, Receivables, Student information, Payroll, and Perkins Loan files.  Individual will be required to perform accurate work and maintain confidential information with tact, discretion, and in compliance with FERPA regulations.

Filing numerically and alphabetically

Retrieving and delivering mail, sorting mail, statement mailings, and other mass mailings.

Covering the student account window

Knowledge of Excel and Word helpful for special projects

Copying, faxing, and scanning projects

• Education Benefits to be derived by students on this job:

This position can give experience in basic office skills to those students interested in Business.

• Minimum Qualifications:

Ability to work with confidential information using tact, discretion, and in compliance with FERPA regulations.

Knowledge of filing alphabetically and numerically

After filling out the application please set up an interview to proceed with the application process.

Phone: (509)865-8618

Email: stevens_a@heritage.edu

Cafeteria Kitchen Assistant

• Department Name: Cafeteria Kitchen
• Supervisor: Timothy Newbury
• Title: Kitchen assistant

Job Description:

Work with other staff to provide service to customers in a smooth and cooperative atmosphere.  Customers include those who attended in the dining area, childcare meals provided, and catering for various events.  Maintain a clean and safe working environment.

Principal Duties and Responsibilities:

1. Represents Heritage University in the most positive manner with prospective, former, and current

students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Assisting other employees to keep a cohesive team atmosphere.

5. Stocking the varied and numerous items needed to maintain the kitchen. 

• Keeping products stocked (i.e., cups, plates, napkins, condiments, etc.)
• Chips, Coffee, Cereal & other food items located in the service area.
• Breakfast Bar/Salad bar items

6. Washing pots, pans, and dishes
7. Maintaining the cafeteria tables and counters in an orderly & clean manner

8. Assist customers.

9. Preparing food for cafeteria customers, catering events, or the Early Learning Center

10. Cleaning machines, refrigerators, freezers, warmers, fountain, microwaves, etc.

11. Keeping a note of future menus and preparing those things in advance that can help (e.g., thawing food that is needed for the next day’s menu)

12. Help to maintain sufficient product by noting when supplies are low.

13. Sweep & mop floor

14. Other duties that contribute to a smooth working environment.

Other Duties and Responsibilities:

1. Performs other functions as necessary or as assigned.

2. Other duties that contribute to customer satisfaction and assisting other employees.

Educational Benefits to be derived by students on this job:

Learn to manage time and work habits in an efficient manner.

Learn to work well with others for the same common goal and benefit.

Learn the skill of customer service / customer satisfaction.

Learn to prepare foods and take responsibility for cafeteria products.

Minimum Qualifications:

A. Knowledge: Current Food Handlers card.

B. Abilities: The position requires LIFTING of heavy boxes and pots.  Also, standing for long periods of time is required. There may be a need to push carts across campus or drive to get food to the required location. The ability to accommodate customers in a pleasant and courteous manner is required.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8616

Email: newbury_t@heritage.edu

Childcare Teacher Assistant

• Department Name: Early Learning Center
• Supervisor: Esther Osorio
• Title: Childcare Teacher Assistant

Job Description:   
To assist with snack and meal preparation, serve children meals, assist with dishes, and clean up, help teachers sanitize toys, wash laundry weekly and assist teachers in preparation of activities and bulletin boards.

Education Benefits to be derived by students on this job:
Work study who are presently enrolled in Early Childhood Studies or in another educational field, we would utilize in the classroom as much as possible to give them the experience of working around young children.  This could include but not limited to assisting with prepping activities, assisting children with activities and supporting the staff on room arrangements.

Minimum Qualifications:
Someone with good attendance, respectful and caring towards children and staff, who enjoy children, tolerate noise, and help to create a positive environment and always moving.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509) 865-0418

Email: osoriorangel_e@heritage.edu

Work study Custodian Assistant

• Department Name: Physical Plant Maintenance
• Supervisor: Jeffrey Beehler
• Title: Custodian Assistant

Position Summary:

The Custodian performs custodial duties in and around campus facilities; works closely with employees and the public to meet the custodial needs of the area; and resolves problems to ensure efficient and safe operations.

Principal Duties and Responsibilities:

Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.

• Upholds the Heritage University Mission Statement.

• Assist other employees to keep a cohesive team atmosphere.

• Cleans and maintains floors, walls, windows, carpets, furniture, whiteboards.

• Cleans and sanitizes restrooms and fixtures; empties trash containers in accordance with established procedures.

•  Responds to service requests, when asked.

• Performs various maintenance and custodial duties.

• Operates power equipment and hand tools such as vacuum, broom and mop required for cleaning and custodial maintenance of floors, walls, carpets, and furniture.

1. Uses ladders when required in work assignments.

2. Replenishes tissue and restroom supplies.

3. Performs preventative maintenance in and around facilities.

4. Manually remove snow or debris from sidewalks, stairs, driveways, and entry ways.

5. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

Other Duties and Responsibilities:

1. Performs other functions as necessary or as assigned.

Educational Benefits to be derived by the student:

Learn to manage time and work habits in an efficient manner.

Learn to work well with others for the same common goal and benefit.

Learn customer service skills and ethics.

Knowledge, Skills and Abilities Required:

A.         Knowledge: Good work ethics

B.         Skills: Safely dispose of hazardous materials; identify stains and use proper chemicals for their removal; work effectively in and around the public; perform physical labor; understand and carry out oral and written directions; maintain cooperative working relationships; demonstrate sensitivity to, and respect for a diverse population.

C.        Abilities: Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing, or walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, dust, and noise. Routinely required to work under inclement weather conditions.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509) 865-0446

Email: beehler_j@heritage.edu

Department of Nursing Assistant

• Department Name: Nursing
• Supervisor: Christina Nyirati
• Title: Nursing Office Assistant

Job Summary:

Under the general supervision of the Dept. of Nursing Administrative Coordinator will provide data entry and clerical support.

Essential Functions:

· Greets and directs visitors.

· Answer incoming telephone calls and direct the calls to proper sources within the nursing department.

· Prepare correspondence mailings, emails, errands, and other duties as assigned.

· Be able to conduct required nursing tours and participate in special events if needed.

· Retrieve Mail/packages.

· Assists with filing and scheduling.

· Assists with data entry of prospective students’ information cards.

· All students are required to participate in a training program; and must be able to attend monthly professional development team meetings.

Qualifications:

· Students must be enrolled at Heritage University.

· Students must be awarded Work-Study through Financial Aid and Scholarships.

· Must maintain at least a 2.5 cumulative GPA.

· Excellent written and verbal communications skills.

· A proactive approach to work and conflict resolution.

· Outstanding attention to details.

· Must have the ability to work independently and/or as a team member.

· Must have a strong customer service orientation, the ability to use good judgement, and exercise discretion.

· Must have excellent professional demeanor, self-motivated and flexible.

· Dependable, punctual, and good phone etiquette.

Required Skills and Knowledge:

· Strong keyboarding skills, working knowledge of Microsoft office suite.

· Working knowledge of basic office equipment and machines.

· Ability to communicate and work well with diverse staff and other students.

· Must be willing to sign a statement of conduct and a statement of confidentiality.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8578

Email: nyirati_c@heritage.edu

Information Technology

• Department Name: Information technology
• Supervisor: Renee Harris
• Title: IT Office Assistant

Job Description:

•      Work with Information Technology Staff

•      Perform a variety of Information Technology functions including but not limited to troubleshooting, set up workstations, pick-up, and delivery of equipment

•      Work with a diverse population and varied age groups

•      Other duties as assigned

Education Benefits to be derived by students on this job:

Customer Service
Knowledge of PC maintenance and troubleshooting skills.

Minimum Qualifications:

Knowledge of basic computer skills

Ability to provide information to others in a professional and accurate fashion.

Dependable and Reliable

Maintain confidentiality.

Courteous and professional disposition

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509) 865-8573

Email: harris_r@heritage.edu

Library Office Assistant

• Department Name: Library
• Supervisor: Beth Schipul
• Title: Library Office Assistant

Job Description:

This position provides assistance to our Library users with computer use, circulation, and information services.

• Learn to use, troubleshoot, and instruct others in the use of computers, databases, and online catalogs.
• Be able to assist faculty, staff, and students to locate desired materials in the library and provide answers to basic questions.
• Create and maintain accurate library user records according to specific procedures, charge, and discharge materials for users, check out equipment with required contracts, perform basic processing of new library items, accurately shelve returned items to using the Dewey Decimal system, fix minor printer and copier jams, and make change when necessary.
• Work on Library projects that require the use of Microsoft Office, Outlook, or other software used in the library.
• Work on detailed projects for Circulation and Technical Services
• Other duties and projects as assigned.

Educational Benefits to be derived by students in this job:

• The student becomes confident in using Dewey Decimal Classification System and library resources to locate electronic and print materials for academic research purposes for their own coursework and become comfortable instructing other students in the research process as well. This provides valuable research skills for the student now and often instills a lasting love of discovery and lifelong learning.
• The student also learns the expectations of a professional position, as well as the vocabulary that is specific to the work environment, which will serve them well in their professional jobs after graduation.
• The student becomes practiced at providing excellent customer service to our users and resolving basic customer issues that may arise with the users, which will provide them with the confidence that they can not only handle issues but can also develop excellent rapport with the library users and each other.
• The library has several large projects that enable a student to work independently and to clearly communicate their progress with other team members who are working on the same project, which is a vital skill for the professional work environment.
• Completing assignments in a timely fashion instills both the importance of not only completing a project correctly with attention to detail, but also meeting deadlines in the workplace, which provides a sense of achievement.

Minimum Qualifications:

Must be able to be organized, do detailed work, be self-directed, work well both independently and with a team, and willing to learn new things and ask questions.

Must be able to correctly place items in alphanumeric order, follow directions, and work well with supervisors, peers, and patrons.

Capable of learning or have knowledge of computers and Microsoft Office.

Capable of learning or have experience with Dewey Decimal Classification System.

Capable of learning or have knowledge of ALMA/Primo online catalog, database programs, and how to access information.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8523

Email: schipul_e@heritage.edu

Student Affairs Work study Office Assistant

• Department Name: Student Affairs
• Supervisor: Margarita Aguilera Suarez 
• Title: Student Affairs Office assistant

Job Description:

Student Life Office Assistant is an intermediate level position that will provide support to the Student Life Department. It requires full proficiency in general office functions as well as the ability to learn and use a significant level of technical knowledge of the department or area of assignment. The position at this level typically works with considerable independence and exercise judgment and discretion in handling assigned responsibilities, including the ability to resolve problems, exceptions and variations in the work or department services.

Responsibility:

1. Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Operates other office equipment such as printers, copy machines, and fax machines. May need to troubleshoot equipment and contact service areas for repairs or support. 

5. Receives and screens callers, both in person and over the phone; evaluates described problems and responds to inquiries regarding departmental services or documents and notices; refers callers to appropriate individuals and/or offices; provides the public and employees with general procedural and/or specific information regarding department, program or services; distributes and explains forms or requests; makes room reservations and/or schedules appointments.

6. Create and file documents and may be responsible for developing or modifying filing practices, including use of electronic rather than paper records. 

7. Provides clerical support such as: may serve as receiver of mail or correspondence for the work unit or area, and some or all of the responsibility for department supplies and inventories. This includes tracking the need to re-order, checking in supplies once received, and maintains or distributes as needed.

8. Uses a personal computer and variety of office software applications including work processing, email, and file management. Prepares professional emails and documents from scratch or uses predefined templates and form letters. Creates or maintains files in Excel. May create PowerPoint presentations or use other databases.

OTHER DUTIES AND RESPONSIBILITIES:

• • Assist with varied direct functions of our division department.
  • Performs other functions as necessary or as assigned.

MINIMUM QUALIFICATIONS:

Must be eligible and enrolled for the HU work study program and have a GPA of 2.5 or higher.

Two years of office assistant experience.

Experience working in an office setting is highly desirable.

1. Knowledge:

• Must be able to communicate effectively over the phone and by electronic correspondence. A high priority is placed on business writing skills and the ability to take responsibility of work assignments.
• Maintain cooperative peer relationships and is teamwork oriented.
• Experience working with diverse students as well as potential first generation college students, students from low income backgrounds, and students with disabilities.
• Adherence to professional standards in regards to conduct, dress, and timeliness.
• Commit to deadlines and complete projects on time.

2. Skills:

• Work independently but are willing to take directions and ask questions to ensure projects are in-line with the departments vision.
• Must be friendly, approachable, and dependable.
• Familiar with basic office skills, capable of working with minimal direct supervision and able to follow instructions.
• Maintain an effective level of organization and confidentiality.
• Possess excellent interpersonal, written and verbal, and listening communication skills.

3. Abilities:

• Stay on task and complete job requirements even when the office may become busy.
• Work under pressure, meet deadline, and make decisions and independent judgments.
• Ability to work in a team environment.
• Eagerness to reflect on and improve performance.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8615

Email: aguilera_m@heritage.edu

TRIO Work study Office Assistant

• Department Name: TRIO
• Supervisor: Araceli Suarez
• Title: Trio Office assistant

Position Summary:
Office Assistant is an entry level position that will provide support to the Trio Student Support Services Program. The student will assist project staff in preparing handouts and materials for students, maintaining program files, and performing general office duties. This job will include filing and mailing information to project participants as well as assisting with project activities.

Working under close supervision, Office Assistant is at the entry/trainee level. Employees are given detailed instructions in the performance of routine clerical duties related to filing, form processing, record maintenance, mail, and typing or data entry and perform tasks that are more structured and repetitive. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised.

Principal Duties and Responsibilities:
1. Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Complete tasks by using basic office machines, such as computers, fax machine, copier, and calculator.

5. Answers inquiries related to department services, programs, and operations. This includes assisting the public in person or by phone, screen and route phone calls, and scheduling appointments.

6. Obtains information, resolves discrepancies, or errors, disperses relevant information, or refers client to the appropriate personnel or location; explains the proper use of forms and documents.

7. Verifies that information or data is complete, accurate, and consistent.

8. Maintains department files. This includes hard and electronic files using Student Access.

9. Manages staff calendars including scheduling of 160 Individual Success Plans, Retention meetings, and drop-in meetings.

10. Place reminder calls to students who have appointments with the S3 Program.

11. Track event participation for S3 TRIO program in excel data sheet.

12. Create all flyers for S3 events, workshops, and trips.

13. Make recruitment phone calls for all workshops, events, and trips.

14. Participate in recruitment tabling.

15. Answers incoming phone calls with professionalism, discretion, and tact.

16. Make daily mail run for TRIOS3 program.

17. Greet students seeking TRIOS3 services in a professional and timely manner.

18. Keep inventory of all TRIOS3 supplies/maintain supply closet.

19. Other duties as assigned.

Other Duties and responsibilities:
1. Performs other functions as necessary or as assigned.  Screens and distributes incoming mail and sends out informational materials and letters.  Processes, maintains, and prepares forms, records, reports, and control logs.

Minimum Qualifications:
During the regular academic year employees must be enrolled and eligible for the HU work study program; must be able to work at 15-19 hours a week; strong English grammar, vocabulary, spelling and punctuation and ability to utilize Word, Excel and other computer applications and possesses strong keyboarding skills. Capacity to follow detailed directions and are teachable.  Capacity to provide excellent customer service and strong organizational skills. Ability to stay on task and complete job requirements even when the office may become busy.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8550

Email: suarez_a@heritage.edu

Financial Aid Office Assistant

• Department Name: Financial Aid Office
• Supervisor: Dianne Fernandez
• Title: Financial Aid office assistant

Job Responsibilities:

• Work with staff, students, and University patrons
• Perform a variety of duties not limited to answering phones, use of copy and fax machine, use of computer to perform data entry, filing, etc.
• Direct students as needed.
• Greet, check in and route students to appropriate staff.
• Document as needed.
• Maintain confidentiality.
• Assist with upkeep of office, light dusting, maintain reception area, inventory, and organize supplies.
• Other duties as assigned.

Education Benefits to be derived by students on this job:

Customer Service

Knowledge of financial aid programs, resources, and benefits

Knowledge of operation and function of financial aid within the University

Minimum Qualifications:

Ability to provide information to others in a professional and accurate fashion.

Dependable and Reliable

Courteous and professional disposition

Willingness to be of assistance to others.

Ability to listen, follow directions, and stay on task.

Ability to perform repetitive and routine tasks.

Commitment to maintaining confidentiality.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8502

Email: Fernandez_d@heritage.edu