Cafeteria Kitchen Assistant

• Department Name: Cafeteria Kitchen
• Supervisor: Timothy Newbury
• Title: Kitchen assistant

Job Description:

Work with other staff to provide service to customers in a smooth and cooperative atmosphere.  Customers include those who attended in the dining area, childcare meals provided, and catering for various events.  Maintain a clean and safe working environment.

Principal Duties and Responsibilities:

1. Represents Heritage University in the most positive manner with prospective, former, and current

students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Assisting other employees to keep a cohesive team atmosphere.

5. Stocking the varied and numerous items needed to maintain the kitchen. 

• Keeping products stocked (i.e., cups, plates, napkins, condiments, etc.)
• Chips, Coffee, Cereal & other food items located in the service area.
• Breakfast Bar/Salad bar items

6. Washing pots, pans, and dishes
7. Maintaining the cafeteria tables and counters in an orderly & clean manner

8. Assist customers.

9. Preparing food for cafeteria customers, catering events, or the Early Learning Center

10. Cleaning machines, refrigerators, freezers, warmers, fountain, microwaves, etc.

11. Keeping a note of future menus and preparing those things in advance that can help (e.g., thawing food that is needed for the next day’s menu)

12. Help to maintain sufficient product by noting when supplies are low.

13. Sweep & mop floor

14. Other duties that contribute to a smooth working environment.

Other Duties and Responsibilities:

1. Performs other functions as necessary or as assigned.

2. Other duties that contribute to customer satisfaction and assisting other employees.

Educational Benefits to be derived by students on this job:

Learn to manage time and work habits in an efficient manner.

Learn to work well with others for the same common goal and benefit.

Learn the skill of customer service / customer satisfaction.

Learn to prepare foods and take responsibility for cafeteria products.

Minimum Qualifications:

A. Knowledge: Current Food Handlers card.

B. Abilities: The position requires LIFTING of heavy boxes and pots.  Also, standing for long periods of time is required. There may be a need to push carts across campus or drive to get food to the required location. The ability to accommodate customers in a pleasant and courteous manner is required.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8616

Email: newbury_t@heritage.edu

TRIO Work study Office Assistant

• Department Name: TRIO
• Supervisor: Anabela Soto
• Title: Trio Office assistant

Position Summary:
Office Assistant is an entry level position that will provide support to the Trio Student Support Services Program. The student will assist project staff in preparing handouts and materials for students, maintaining program files, and performing general office duties. This job will include filing and mailing information to project participants as well as assisting with project activities.

Working under close supervision, Office Assistant is at the entry/trainee level. Employees are given detailed instructions in the performance of routine clerical duties related to filing, form processing, record maintenance, mail, and typing or data entry and perform tasks that are more structured and repetitive. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised.

Principal Duties and Responsibilities:
1. Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.

2. Upholds the Heritage University Mission Statement.

3. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

4. Complete tasks by using basic office machines, such as computers, fax machine, copier, and calculator.

5. Answers inquiries related to department services, programs, and operations. This includes assisting the public in person or by phone, screen and route phone calls, and scheduling appointments.

6. Obtains information, resolves discrepancies, or errors, disperses relevant information, or refers client to the appropriate personnel or location; explains the proper use of forms and documents.

7. Verifies that information or data is complete, accurate, and consistent.

8. Maintains department files. This includes hard and electronic files using Student Access.

9. Manages staff calendars including scheduling of 160 Individual Success Plans, Retention meetings, and drop-in meetings.

10. Place reminder calls to students who have appointments with the S3 Program.

11. Track event participation for S3 TRIO program in excel data sheet.

12. Create all flyers for S3 events, workshops, and trips.

13. Make recruitment phone calls for all workshops, events, and trips.

14. Participate in recruitment tabling.

15. Answers incoming phone calls with professionalism, discretion, and tact.

16. Make daily mail run for TRIOS3 program.

17. Greet students seeking TRIOS3 services in a professional and timely manner.

18. Keep inventory of all TRIOS3 supplies/maintain supply closet.

19. Other duties as assigned.

Other Duties and responsibilities:
1. Performs other functions as necessary or as assigned.  Screens and distributes incoming mail and sends out informational materials and letters.  Processes, maintains, and prepares forms, records, reports, and control logs.

Minimum Qualifications:
During the regular academic year employees must be enrolled and eligible for the HU work study program; must be able to work at 15-19 hours a week; strong English grammar, vocabulary, spelling and punctuation and ability to utilize Word, Excel and other computer applications and possesses strong keyboarding skills. Capacity to follow detailed directions and are teachable.  Capacity to provide excellent customer service and strong organizational skills. Ability to stay on task and complete job requirements even when the office may become busy.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-8550

Admissions Work study Office Assistant

• Department Name: Admissions, Student Services
• Supervisor: Jessica Collins
• Title: Admissions Office assistant                                                       

Position Summary:

Represents Heritage University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our services, learns and uses operating practices of the department and Heritage University. Upholds the Heritage University Mission Statement. Handles confidential information with tact, discretion and in compliance with FERPA regulations.

Principal Duties and Responsibilities:

1. Collaborates with staff in Admissions, Financial Aid, and the Registrar’s Office to deliver mission critical services to new and returning students, and alumni.

1. Duties include but are not limited to completing tasks by using basic office machines, such as computers, fax machine, copier, and calculator.
2. Schedule appointments as necessary for students and prospective students for admissions counseling, placement testing, and others as needed. 
3. Supports Enrollment Services Office Aide as potential first point of contact for the Office of Admissions which includes phone, email, and in-person inquiries and visitors. Maintain an orderly and welcoming office environment, greet all visitors with pleasant and professional demeanor, and assist visitors in locating campus resources and services (including other offices on campus, parking information, local information about Toppenish and/or Yakima Valley).
4. Answers inquiries related to department services, programs, and operations. This includes assisting the public in person or by phone, screen and route phone calls, and scheduling appointments with admissions staff.
5. Assist with upkeep of the lobby in Student Services, light dusting, organizing, restocking coffee supplies and materials for the lobby area.
6. Performs other functions as necessary or as assigned.

Education Benefits to be derived by students on this job:

• Knowledge of the operation and functions of the Admissions Office.
• Customer services, work with different supervision levels, organization skills, and time management.
• Develop abilities to follow directions, complete tasks, and report progress.

Minimum Qualifications:

• Dependable and Reliable.

• Strong technology skills, including knowledge of Microsoft Office tools, strongly preferred.

• Courteous and professional disposition.
• Willingness to be of assistance to others.

• Excellent communications skills. Fluency in Spanish a plus.

• Ability to listen and follow directions.
• Ability to perform repetitive and routine tasks.
• Commitment to maintaining confidentiality.
• Ability to work in a fast-paced environment.

• Positive attitude and ability to adapt to change.
• Professional dress required.

• Strong telephone etiquette skills.

After filling out the application for this position please set up an interview to proceed with the application process.

Phone: (509)865-0443

Email: collins_j@heritage.edu